Over x% Increase In Repeat Buyers
About Lackoure Couture
At Ecletticos, they believe that home goods are more than just things to make our house look good. It is about crafting a space to feel like home, and it’s an expression of our true selves. That's why it brings us comfort.
They have curated and developed an eclectic collection of goods to help turn routine events into something meaningful. They're always on the move finding and creating new products to put in your home. Whether it's a mug for your morning brew, tableware for dinner, or a cozy blanket to snuggle up with at night.
Industry: Women's Jewelry
Location: United States
Platform: Shopify Plus
Website: https://lackorecouture.com/
Use Case: Increase Revenue , Decrease WISMO Tickets
$1,585.28
revenue generated from tracking page
$2,443.38
revenue generated from Klaviyo shipping flows
15X
return on investment
The Goal:
Prior to Rush, Lackoure Couture was struggling with high volumes of customer inquiries on the status of their orders.
What Rush Did To Help:
Ecletticos partnered with Rush and was able to improve the customer experience by automating the process of sending shipping updates and order statuses. This led to a decrease in the number of customer inquiries and eliminated the need for manual order tracking.
Fully Customizable Branded Tracking Page
Using the branded tracking page, Design Comfort generated $3,729.70 in revenue while decreasing WISMO tickets by x%. Customers can track their orders in one place - anywhere - and receive an email once your order has been shipped.
Native Deep Integration with Klaviyo
Ecletticos also uses Klaviyo to send automated order and shipping updates to their customers. This helps to keep customers informed on the status of their order and increases the likelihood that they will not cancel their purchase. Additionally, it enabled them to run personalized marketing campaigns that helped increase their revenue.
The Results:
Ecletticos was able to increase its revenue by $7,801.11 by using Rush's powerful features. This was achieved through a decrease in order cancellations. Ecletticos was also able to improve the customer experience by automating the process of sending shipping updates and order statuses. This led to a decrease in the number of customer inquiries and eliminated the need for manual order tracking.
Have cycled with a few of these tracking apps, and then I was recommended RUSH and they are truly awesome. Really best app out there and their customer service is BEYOND. Definite download. Also, great price. Thank you to Slav and team!!!
