Roma Designer Makes 95x ROI and Adds Additional $12,307.03 Revenue

Using Just 4 Smart-Triggered Shipping Flows

ECOMMERCE PLATFORM

47%

increase in delivery date accuracy

$12,307.03

additional revenue generated

71%

reduction in WISMO tickets

CLIENT STORY

Roma Designer Jewelry strives to provide premium-quality jewelry at a fraction of the cost. It was founded with the intention of providing beautiful pieces of jewelry within reach of the masses, not just the privileged few. The truth is, traditional jewelry brands have a standard markup of 10-20 times their cost in order to compensate for layers of middlemen, pricey retail and distribution locations, massive advertising budgets, and bloated branding costs. At Roma, we cut out the middleman and sell directly to you online — passing on the savings to you.

Our products are manufactured from the finest materials and gemstones and sourced from multi-generational jeweler families in the most prestigious fashion centers in the world. Additionally, we place a great deal of emphasis on craftsmanship, ensuring that every piece is meticulously handcrafted.

Our partnership with Rush has been amazing since day 1.

They provided us with solutions for each of our painpoints. Our customer support inquires have dropped by more than half and our customers have been happier than ever.

The tracking page became a native part of our website thanks to the endless customization options Rush provides for it Aside from the amazing support they have provided us with setting everything up, which in term surpassed our expactaions, they offer the best pricing for the amazing services that they provide and we recommend Rush to anyone that is in the E-Commerce sector and wants to grow without a hitch on the way.

RUSH SOLUTION

Fully Customizable Branded Tracking Page

Throughout the fulfillment process, customers will be able to track their orders, giving them a complete shipping experience from order to unboxing.

Besides showing the order status on the tracking page, you can also showcase customer reviews, brand's value propositions, upsells, and cross-sells to increase sales.

Native Deep Integration with Klaviyo

Provide your customers with real-time tracking and timely notifications.

Using Rush's smart shipping information and Klaviyo's powerful flows, you can send different delivery events to your customers, giving them a more personalized shipping experience.

RUSH SOLUTION

Multiple Ways to Update Order Status

Never fail to notify your customers of order status.

You can send your customers multiple notifications regarding their orders. These can range from the simplest: "Order Delivered" to the most detailed status: "At front door".

All shipping notifications are streamlined and can be sent via email or sms and directly link back to your tracking page.

Custom Shipping Reports/Analytics

The insights Roma gain from their inventory help them make strategic decisions based on data.

As a result, Roma was able to better target their efforts on products they know will sell well, which led to an increase in revenue.

Have cycled with a few of these tracking apps, and then I was recommended RUSH and they are truly awesome. Really best app out there and their customer service is BEYOND. Definite download. Also, great price. Thank you to Slav and team!!!