Aftership vs Rush: A Deep Dive

Both of these softwares are highly regarded as some of the best shipping apps on Shopify App store for helping eCommerce businesses improve their post-purchase experience and put the exhausting process of tracking orders on autopilot.
 
The benefits of using these apps are numerous: Higher average order value, increased lifetime customer value, improved retention rate, and satisfied customers who will happily make a purchase again.
 
Repeat customers spend 33% more than new customers, and businesses say that over 50% of their revenue comes from repeat buyers.
 
With both apps, customers can track shipments to multiple destinations and receive order status updates. Both apps offer a mobile app experience with a simple and intuitive interface.

Beyond that, there are some differences.

Rush simply has more depth to provide in terms of its sheer number of features and the extent to which those features can be tweaked.

Plus much more…

Rush understands post-purchase experience better than AfterShip

More brands are enjoying their experience with Rush because of exceptional 24/7 dedicated customer support and transparent pricing (no surprises)

How Does Rush Stand Out

See how the features for Aftership and Rush compare below

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Shopify Email & SMS Native Shopify shipping notifications

Internal Email System Smart triggers & delivery events notifications

Custom Branded Tracking Page Fully customizable tracking page. Comes in light, dark & custom branded layout.

logo Native Shopify App Install the app on Shopify stores without manual coding

Last-mile Carrier Notifications Send updates and notifications to your customers using the Last-mile shipping carrier information

Smart ETA (coming soon) Eliminate questions about the order status. Send your customers accurate delivery dates to set their expectations.

Smart Upsells & Cross-sells Choose between recommendations, newest or a custom collection to boost your AOV & LTV on the tracking page

Upsell Products in Emails Create custom collections and use them within your shipping email templates

Automatic Carrier Mapping Automatically look up the right carrier for you and start syncing your shipments tracking numbers

Blacklist (hide) Locations Hide regions, countries and replace them with another location (great for dropshippers)

logo Klaviyo Integration Create highly customizable post purchase flows in Klaviyo and boost your ROI on autopilot

logoOmnisend Integration Create highly customizable post purchase flows in OmniSend using email, sms & push notifications

logoSlack Integration Integrate with Slack and use all smart shipping triggers to keep all events in the loop with you and your team

logo Review Apps Integration LOOX, Judge.me, Stamped.io, Yopto, Okendo, Junip, Reviews.io - Send delivery based email review notifications

Powerful Reports (Analytics) With all the data available to you, you can optimize every aspect of your business, and customize it according to your needs.

White-glove support & private Slack channel with Rush team Get VIP support. Our team is available 24/7 to assist you with all aspects of setting up the app until everything is working smoothly.

Done-For-You (DFY) best performing Klaviyo smart-shipping flows Thinking of what to include in your campaign? We've got you covered. We have best-performing flows available for your use.

Fully localized in any language Give your customers a more personalized on-brand experience by displaying the tracking page in their own language!

Pricing Plans

A good tracking solution should be well-priced yet affordable at the same time.

If businesses are going to spend extra money on a tool that improves the post-purchase experience, the return on investment has to be worthwhile in order to justify adding on an extra monthly expense.

Shipments Aftership Rush
50
Free
Free
500
$35/mo
$29/mo
2,000
$119/mo
$99/mo
5,000
$239/mo
$199/mo
20,000
$959/mo
$799/mo
ROI
N/A
10x-30x

or Book a Demo with us!

Image Image

Shopify Email & SMS Native Shopify shipping notifications

Internal Email System Smart triggers & delivery events notifications

Custom Branded Tracking Page Fully customizable tracking page. Comes in light, dark & custom branded layout.

logo Native Shopify App Install the app on Shopify stores without manual coding

Last-mile Carrier Send notifications to your customers using the Last-mile shipping carrier information

Smart ETA (coming soon) Eliminate questions about the order status. Send your customers accurate delivery dates to set their expectations.

Smart Upsells & Cross-sells Choose between recommendations, newest or a custom collection to boost your AOV & LTV on the tracking page

Upsell Products in Emails Create custom collections and use them within your shipping email templates

Automatic Carrier Mapping Automatically look up the right carrier for you and start syncing your shipments tracking numbers

Blacklist (hide) Locations Hide regions, countries and replace them with another location (great for dropshippers)

logo Klaviyo Integration Create highly customizable post purchase flows in Klaviyo and boost your ROI on autopilot

logoOmnisend Integration Create highly customizable post purchase flows in OmniSend using email, sms & push notifications

logoPaypal Integration (coming soon) Syncronize your shipment information to your paypal account

logoSlack Integration Integrate with Slack and use all smart shipping triggers to keep all events in the loop with you and your team

logo Review Apps Integration LOOX, Judge.me, Stamped.io, Yopto, Okendo, Junip, Reviews.io - Send delivery based email review notifications

Powerful Reports (Analytics) With all the data available to you, you can optimize every aspect of your business, and customize it according to your needs.

White-glove support & private Slack channel with Rush team Get VIP support. Our team is available 24/7 to assist you with all aspects of setting up the app until everything is working smoothly.

Done-For-You (DFY) best performing Klaviyo smart-shipping flows Thinking of what to include in your campaign? We've got you covered. We have best-performing flows available for your use.

Fully localized in any language Give your customers a more personalized on-brand experience by displaying the tracking page in their own language!

SHIPPING NOTIFICATIONS THAT PRINT MONEY

10x your ROI using post-purchase shipping notifications

Get 8x more opens and clicks than any other type of email and 6x more revenue.

Notifying your customers via Email or SMS can reduce tracking inquiries by almost 78%.

"Highly recommended if you want to increase your customer's AOV and LTV. You can easily set up your shipping flow in your Klavyio email with the help of the support and marketing team. Just that alone is worth more than what you pay upfront. Thank you Rush!"

Hana's Blossom

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NO MORE EMAILS ABOUT THE STATUS OF THE ORDER

Honestly, is this the way to prevent “where is my order” emails?

Rush automates the shipment tracking process on all fronts so you never have to worry about losing customers again.

Save up to 15 hours per week on customer service tickets.

"Rush has really helped out our customer service team when it comes to tracking packages and has also made it really convenient for our customers!"

TopCoat

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CUSTOMIZABLE BRANDED TRACKING PAGE

100% Customizable tracking page on your website, NOT a sub-domain.

Build whatever you want, seriously. Boost your brand’s awareness and generate more income with upsells & cross-sells.

Comes with real-time tracking of all shipments.

"An amazing app that your customers will love. Sure, the tracking page is a great feature but for us, that is not the best part of the app. It will give you so much great data and possibilities to create amazing custom flows that will help you increase LTV!"

Elite Supps

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POST PURCHASE UPSELLS / CROSS SELLS

Increase Post-purchase AOV 10-15%+ with Upsells on your tracking page

Add upsells and cross-sells specific to your customer’s purchasing behavior.

"The Rush app is great and most importantly, the support team is phenomenal. Their staff has truly gone above and beyond in helping set up email flows, tracking pages and accommodated lots of customization requests from my end."

The Lazy Gardener

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Rush supports over 600+ carriers.

No matter how or where you deliver your products, every customer will receive the same level of detail about their order. USPS, FedEx, DHL, Australia Post, Canada Post, YunExpress, YanWen and many more.

"Really love this app, it is the best shipping/tracking app I have ever used and the features are 10x better and more advanced than my previous one. The customer service team is also amazing and will help with anything you need in a timely manner...."

SofaGuards

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The leading shipment tracking for shopify
Overall Rating shopify 5.0
Based on 84+ reviews

The leading shipment tracking for shopify
Overall Rating shopify 5.0
Based on 84+ reviews

Rush ticks all the boxes

Custom Branded Tracking Page

100% customizable tracking page. Enhance it with a design and copy that is consistent with your own brand.

Native Shopify App on App Store

Install the app on Shopify stores without manual coding

Last-mile Carrier Updates

Send notifications to your customers using the Last-mile shipping carrier information

Blacklist (hide) Locations

Hide regions, countries and replace them with another location (great for dropshippers)

Automatic Carrier Mapping

Automatically look up the right carrier for you and start syncing your shipments tracking numbers

Fully Localized in Any Language

Multilingual tracking page that speaks your customers language.

Smart Upsells & Cross-sells​

Choose between recommendations, newest or a custom collection to boost your AOV & LTV on the tracking page

Upsell Products in Emails​

Create custom collections and use them within your shipping email templates

Review Apps Integrations

LOOX, Judge.me, Stamped.io, Yotpo, Okendo, Junip, Reviews.io - Send delivery based email review notifications

Powerful Reports (Analytics)

Custom data, analytics, KPIs you want to lookup every day that will help you better optimize your shipping process

Special Bonuses!

Let us do all the work for you so you don’t have to

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DFY Branded Tracking Page Our team will assist you to get the best look for your page

logo
DFY Klaviyo or Omnisend Shipping Flows
Our team will create all the flows for you in less than 24-48hrs

Top notch customer support 24/7 support team that care about you

logo
Shopify shipments sync (past 7 days)
Use the data for the past 7 days and start sending shipping notifications literally few hours after installing Rush

Get our 7-day free trial. Cancel any time.

Trusted by global brands
on Shopify & Shopify Plus

Have cycled with a few of these tracking apps, and then I was recommended RUSH and they are truly awesome. Really best app out there and their customer service is BEYOND. Definite download. Also, great price. Thank you to Slav and team!!!